Thong's Inn Hotel Kualanamu

I stayed here at the end of my trip in Sumatra. Great location near the airport with free airport shuttle bus. The room was huge, very comfortable bed. The best sleep I’ve had in Sumatra. I would have stayed an extra night just for the comfy bed! Great facilities within hotel complex. Beautiful bamboo walkways and gardens surrounding, pool to swim and relax by at the end of your stay/flight before onward transit. Tasty and affordable restaurant onsite too. Would totally stay here again next time I’m in Sumatra. Staff also very helpful and friendly

The ambiance is excellent. The breakfast could offer more variety, but I really loved the coffee. It might be a good idea to add a small fridge to the room if possible. When I checked in, I found lizard droppings on my bed, so it might be worth addressing the presence of these small creatures. One thing I would like to highlight is that the room has a Qibla for prayer, which I think is great, because most hotels I've been to in Medan don't have this. Your staff is very friendly and helpful – thumbs up!

This place is just perfect if you have an early or late flight at Medan. We were the only ones in the very large and comfortable pool. At the room the beds were very comfortable. In the evening we were lucky to participate in a karaoke bingo in the evening. I even sung a song myself! The shuttle service was very very welcome to us, since we needed to be a the airport at 5 a.m.

Cottage was super cute and very clean! Very quiet at night and the bed was comfortable. The gardens and surrounding areas were really nice.

Very helpful staff in reception and main restaurant. Good location. Comfortable room. Lovely grounds. Nice pool area. Reception staff were very good at arranging the return shuttle to the airport to suit us. They also kindly allowed a complimentary checkout at 1300hrs as we had an afternoon flight