Thong's Inn Hotel Kualanamu

The ambiance is excellent. The breakfast could offer more variety, but I really loved the coffee. It might be a good idea to add a small fridge to the room if possible. When I checked in, I found lizard droppings on my bed, so it might be worth addressing the presence of these small creatures. One thing I would like to highlight is that the room has a Qibla for prayer, which I think is great, because most hotels I've been to in Medan don't have this. Your staff is very friendly and helpful – thumbs up!

Very helpful staff in reception and main restaurant. Good location. Comfortable room. Lovely grounds. Nice pool area. Reception staff were very good at arranging the return shuttle to the airport to suit us. They also kindly allowed a complimentary checkout at 1300hrs as we had an afternoon flight

I loved everything about my stay. The place is awesome, the pool is perfect, the staff are so friendly and helpful. I would come back here again and again. The free pick-up from the airport was on time and although he had to wait a bit for me, he was still so freindly.

Nice gardens and pool to relax in. Garden cottage rooms had everything we needed. Daily housekeeping was included which was a nice touch. Food onsite from pool and restaurant were both good, lots of choices.

Shuttle bus to the airport included in the price is top. Room (cottage) wonderful. The whole concept of the cottages, rooms and pool is well designed. The water spitting lions in the pool are a highlight. Bathroom marvellous. I always like the kettle.